SMS Terms & Conditions

Spark Certified Inc. ("Sprk") operates a text messaging program for home inspection professionals, homeowners, and other users of the Sprk platform. By agreeing to receive text messages from Sprk, you agree to these terms.

You are enrolled only after you give us permission. That happens in one of two ways. Either you provide your mobile number and agree to receive messages through a form, an account signup, or another written interaction with us, or you verbally agree during a phone call with Sprk and confirm the number you would like the message sent to.

We keep a record of your consent, including the date, the number you confirmed, and, where consent was given by phone, the recording and transcript of that call. We do not text numbers that have not given consent, and we do not buy, rent, or trade phone numbers for messaging.

The call-to-action for our phone consent is the following question, asked out loud before any text is ever sent:

We send one message only after you answer yes to the first question and confirm a number in response to the second. If you do not answer yes, we send nothing. Message and data rates may apply, message frequency varies, you can reply STOP at any time to stop receiving messages, and you can reply HELP for help. Our privacy policy is at www.sprkhome.com/privacy.

For home inspection professionals, messages include an informational link about adding solar inspections as a service, along with a small number of follow-up messages. For homeowners and other users, messages relate to reports, scheduling, and account activity you have asked us for. Message frequency varies and depends on the service you signed up for.

Message and data rates may apply. Sprk does not charge for the messages themselves. Any charges come from your mobile carrier under your own plan.

Reply STOP to any message at any time and we will stop texting you. You may also email support@sprkhome.com to be removed. After you opt out, you will receive one final message confirming that you have been unsubscribed.

Reply HELP to any message, email support@sprkhome.com, or write to Spark Certified Inc., 1201 S Alma School Rd. STE 12600, Mesa, AZ 85296.

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and your device, and we cannot guarantee that every message will arrive.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties. We use your mobile number only to send the messages you agreed to receive and to support delivery of those messages through our messaging providers. Our full Privacy Policy is available at sprkhome.com/privacypolicy.

Messages are supported on major United States carriers. Carrier support may change without notice.

We may update these terms from time to time. The current version is always posted on this page, and the effective date above reflects the most recent change.