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How-ToSprk ProLast reviewed June 29, 2026

How to Add a Staff Member

Add an Administrator or Staff login user from My Team. Have the person's details ready, switch to the Staff tab, fill the form, set a role, and save.

Before you start

You add staff members from your My Team page. Have the person's first name, last name, phone number, and email ready. Decide which role they need: Administrator has nearly the same abilities as the primary account holder, minus billing. Staff can assign inspections and return to reports.

Steps

  1. Open My Team from the sidebar. It opens to the Inspectors tab by default.
  2. Click the Staff tab to the right of Inspectors (see screenshot 1).
  3. Click Add Staff Member. The New Staff Member Form opens.
  4. Fill in the personal details: First Name, Last Name, Phone Number, and Email (see screenshot 2).
  5. Set a Password, or click Generate to create one.
  6. Choose the User Role: Administrator, Staff, or Others. If you choose Others, type the role in the Please Specify field.
  7. Click Save Staff Member. You see the toast "Staff member added successfully" and the new person appears in the Staff list.
Staff tab selected showing Staff Management page with Add Staff Member button
Staff tab selected showing Staff Management page with Add Staff Member button
New Staff Member Form with fields for name, phone, email, password, and role
New Staff Member Form with fields for name, phone, email, password, and role

Tip: If the staff member does not receive their login, find their row, click the Mail icon, and choose Send Invite to resend the invitation.

Common mistakes

  • Adding a staff member from the Inspectors tab. Staff and inspectors are separate lists. Switch to the Staff tab before clicking Add.
  • Picking the wrong role. Administrators can do nearly everything the primary account holder can except billing. Choose Staff if the person only needs to assign inspections and view reports.

Related articles

  • How to Add an Inspector
  • How to Resend a Team Invitation
How to Add a Staff Member | Help Center | Sprk